Help Center

Every answer we have is on this page. Search it, or read the part that matches where you're stuck.

Before you go

Finding something to do, and getting yourself a place.

At the door

The bit where you're standing outside and need this to work.

After the night

Points, photos, and the bit that brings you back.

If you're the one throwing it

Hosting is free. You only pay when you sell a ticket.

Your account

Profile, sign-in, notifications, and leaving.

Communities and chat

The group chats, and how they're kept decent.

Meetsy Pro

Optional, and only about the design tools.

Staying safe

Worth reading once, before you need it.

Still stuck?

Email support@meetsyapp.com and a person will answer β€” usually the same day, always within two. Tell us what you were trying to do and what happened instead.

If you're at an event right now and something has gone wrong, find the host first. They can check you in by hand, and they're standing right there.

Help Center β€” Meetsy